Normal Wear and Tear Explained

Normal wear and tear is the gradual deterioration expected from ordinary, careful use of a property.

Examples may include minor scuffs, natural fading and ageing of fixtures over a reasonable period.

Damage is more likely where there is breakage, staining, unauthorised alteration, neglect or misuse beyond normal living.

Age, quality, expected lifespan and the condition at move-in all affect a fair assessment.

A landlord should not charge a tenant the full replacement cost of an old item as though it were new without considering depreciation.

Inventories, dated photographs and maintenance records are essential when deciding whether a deduction is justified.

Where reasonable people may disagree, both parties should exchange evidence and attempt a proportionate resolution.