Begin by meeting the applicant and confirming who intends to live at the property.
Verify identity using appropriate documentation and check that names match the application and proposed contract.
Assess affordability through reasonable evidence and discuss how rent will be paid.
Request references and contact previous landlords or employers through independently confirmed details.
Use consent-based services for credit or rental-history checks and explain what information will be considered.
Do not treat online comments or a single negative review as conclusive proof.
Record the decision using objective rental criteria and protect all personal data collected.
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